Saturday, August 29, 2015

Lean Sigma in Healthcare


Years ago, my wife owned a medical billing practice.  Being her partner, I got deeply involved with her operations and the interaction with her clients.  Years later, I started my own durable medical equipment company that included me consulting and assisting pharmacies and doctor practices.  At the time, mid-1990’s, to assist my endeavors, I attended seminars and workshops that introduced me to process improvement methodology that included Management by Objectives, Theory of Constraints, Total Quality Management, Lean Manufacturing and Six Sigma.  It was intriguing but over my head with too much information and not enough time to understand what it all meant.  I was also servicing providers on the Healthcare Insurance Portability and Accountability Act more known as HIPAA.  At the time I was fortunate to work with consultants strong in LSS as they mentored me on how I can use these methods slowly in our efforts to streamline medical practices.

I realized then that LSS Management could tremendously help the Health Care Industry.